1. Who We Are

Disney Rental Mobility Scooters ("we," "us," or "our") operates disneylandrentalmobilityscooters.com, a mobility scooter rental service serving the Anaheim / Disneyland area. Our contact information is:

Phone: (949) 590-5515
Website: disneylandrentalmobilityscooters.com
Location: Anaheim, CA

2. Information We Collect

When you make a booking or contact us, we may collect:

Full name
Email address
Phone number
Rental dates and scooter preferences
Payment information (processed securely via Stripe — we do not store card numbers)
Notes or special requests you provide

We also automatically collect standard web analytics data (pages visited, browser type, device) through Google Analytics to improve our website.

3. How We Use Your Information

We use your information to:

Process and confirm your scooter rental booking
Send booking confirmation and reminder emails
Send SMS messages related to your rental (delivery updates, reminders)
Respond to your questions or support requests
Improve our website and services

4. SMS Communications

By providing your phone number at checkout, you consent to receive SMS messages related to your rental (e.g., booking confirmations, delivery notifications). Message and data rates may apply. You can opt out at any time by replying STOP to any message, or by contacting us at (949) 590-5515.

We do not sell or share your phone number with third parties for marketing purposes.

5. Sharing Your Information

We do not sell your personal information. We may share it only with:

Stripe – for secure payment processing
Twilio – for SMS delivery
Google Analytics – for anonymized website analytics
Law enforcement if required by law

6. Data Retention

We retain your booking information for up to 2 years for record-keeping and customer service purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of SMS communications at any time

To exercise any of these rights, contact us at (949) 590-5515.

8. Cookies

Our website uses cookies for analytics (Google Analytics) and to improve your browsing experience. You can disable cookies in your browser settings at any time.

9. Security

We use industry-standard security measures to protect your information. Payments are handled entirely by Stripe, which is PCI-DSS compliant. We never store your full card details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our site after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: (949) 590-5515
Website: disneylandrentalmobilityscooters.com